Please read carefully before making a reservation
By accessing casavertiente.cl or making a reservation at Casa Vertiente Hotel & Casino ("the Hotel"), you agree to these Terms and Conditions — a legally binding agreement under the laws of the Republic of Chile.
All reservations are subject to availability and confirmed only upon written acknowledgement from us and receipt of any required deposit. You must be 18+ to make a reservation. The name on the reservation must match a valid government-issued photo ID presented at check-in. Rates are per suite per night and subject to Chilean IVA (VAT) and applicable service charges unless stated otherwise.
Check-in: from 3:00 PM. Check-out: by 12:00 PM. Late check-out after 3:00 PM is charged at 50% of the nightly rate. Chilean law requires all guests to present valid photo ID at check-in.
Casa Vertiente is a heritage property committed to providing an exceptional, peaceful environment for all guests. We ask that guests observe quiet hours between 11:00 PM and 7:00 AM, respect the hotel's historic interiors and artworks, and dress smartly in the restaurant and casino lounge. The Hotel reserves the right to remove guests whose conduct is disruptive or inappropriate, without refund of prepaid amounts.
Guests are financially responsible for damage to hotel property, artworks, or furnishings caused during their stay. Costs will be charged to the card on file. The Hotel is not liable for loss of personal belongings unless caused by proven hotel negligence. Travel insurance is strongly recommended.
Casa Vertiente shall not be liable for failure or delay caused by events beyond its reasonable control, including natural disasters, government restrictions, public health emergencies, or infrastructure failures. In such circumstances, we will endeavour to offer alternative dates or a credit for a future stay.
These terms are governed by the laws of the Republic of Chile. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Región de Valparaíso, Chile.
Legal enquiries: [email protected] | +56 32 291 4400